Informatica incident

Job and Connectivity Test Failures on NA East 2 Due to License Issues

Resolved after 15 hours 14 minutes, affecting NA East 2, on April 12, 2026.

investigating Apr 12, 2026, 10:30 PM UTC

Degraded Performance (Sev-1) Services: Advanced Data Integration, Advanced Serverless, CLAIRE GPT, Cloud Data Access Management, Cloud Data Governance and Catalog, Cloud Data Ingestion and Replication, Cloud Data Integration, Cloud Data Marketplace, Cloud Data Validation, Cloud Hosted Agent, INFA Core, Integration Hub, MDM & 360 Applications, Operational Insights, PC2CDI Modernization.

Started: Apr 12, 2026, 10:30 PM UTC
Resolved: Apr 13, 2026, 01:44 PM UTC
Duration: 15h 14m
Detected by Pingoru: Apr 12, 2026, 10:30 PM UTC

Affected components

NA East 2

Update timeline

investigating Apr 12, 2026, 10:30 PM UTC

Degraded Performance (Sev-1) Services: Advanced Data Integration, Advanced Serverless, CLAIRE GPT, Cloud Data Access Management, Cloud Data Governance and Catalog, Cloud Data Ingestion and Replication, Cloud Data Integration, Cloud Data Marketplace, Cloud Data Validation, Cloud Hosted Agent, INFA Core, Integration Hub, MDM & 360 Applications, Operational Insights, PC2CDI Modernization.
resolved Apr 13, 2026, 01:44 PM UTC

Closed

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