Informatica incident

Performance impact for certain processes for Cloud Application Integration

Resolved after 22 hours 44 minutes, affecting NA West 1, on April 13, 2026.

investigating Apr 13, 2026, 12:55 PM UTC

Service Disruption (Sev-2) Services: Cloud Application Integration, MDM & 360 Applications.

Started
Apr 13, 2026, 12:55 PM UTC
Resolved
Apr 14, 2026, 11:39 AM UTC
Duration
22h 44m
Detected by Pingoru
Apr 13, 2026, 12:55 PM UTC

Affected components

NA West 1

Update timeline

  1. investigating Apr 13, 2026, 12:55 PM UTC

    Service Disruption (Sev-2) Services: Cloud Application Integration, MDM & 360 Applications.

  2. resolved Apr 14, 2026, 11:39 AM UTC

    Closed

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