Informatica incident

AddressDoctor Login Fails with Invalid Credentials

Resolved after 1 day, affecting Pre-Release and NA West 1 and 1 more, on April 20, 2026.

investigating Apr 20, 2026, 06:20 PM UTC

Degraded Performance (Sev-2) Services: Data as a Service.

Started
Apr 20, 2026, 06:20 PM UTC
Resolved
Apr 21, 2026, 06:27 PM UTC
Duration
1d
Detected by Pingoru
Apr 20, 2026, 06:20 PM UTC

Affected components

Pre-ReleaseNA West 1NA East 2US West 3US East 4US West 5US East 6Canada Central 1EM West 1UK

Update timeline

  1. investigating Apr 20, 2026, 06:20 PM UTC

    Degraded Performance (Sev-2) Services: Data as a Service.

  2. resolved Apr 21, 2026, 06:27 PM UTC

    Closed

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