Informatica incident

Experiencing Job Delays in MDM SaaS on the AWS EMEA Pod

Resolved after 4 hours 23 minutes, affecting EM West 1, on April 24, 2026.

investigating Apr 24, 2026, 08:00 AM UTC

Service Disruption (Sev-1) Services: MDM & 360 Applications.

Started
Apr 24, 2026, 08:00 AM UTC
Resolved
Apr 24, 2026, 12:23 PM UTC
Duration
4h 23m
Detected by Pingoru
Apr 24, 2026, 08:00 AM UTC

Affected components

EM West 1

Update timeline

  1. investigating Apr 24, 2026, 08:00 AM UTC

    Service Disruption (Sev-1) Services: MDM & 360 Applications.

  2. resolved Apr 24, 2026, 12:23 PM UTC

    Closed

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