Informatica incident

Facing Job Queues & Failures Intermittently in MDM SaaS

Resolved after 6 hours 8 minutes, affecting EM West 1, on June 24, 2026.

investigating Jun 24, 2026, 07:30 AM UTC

Degraded Performance (Sev-1) Services: MDM & 360 Applications.

Started
Jun 24, 2026, 07:30 AM UTC
Resolved
Jun 24, 2026, 01:38 PM UTC
Duration
6h 8m
Detected by Pingoru
Jun 24, 2026, 07:30 AM UTC

Affected components

EM West 1

Update timeline

  1. investigating Jun 24, 2026, 07:30 AM UTC

    Degraded Performance (Sev-1) Services: MDM & 360 Applications.

  2. resolved Jun 24, 2026, 01:38 PM UTC

    Closed

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