Informatica incident

Intermittent CDI-E and DBMI job failures caused by JWT token renewal issue

Minor Vendor's status page →

Resolved after 28 minutes, affecting US East 6 and UK and 1 more, on July 9, 2026.

investigating Jul 09, 2026, 10:30 PM UTC

Degraded Performance (Sev-2) Services: Cloud Data Integration.

Started
Jul 09, 2026, 10:30 PM UTC
Resolved
Jul 09, 2026, 10:58 PM UTC
Duration
28m
Detected by Pingoru
Jul 09, 2026, 10:30 PM UTC

Affected components

US East 6UKUS East 1 OCIUS West 1 AzureUS West 3 AzureEM SouthEast 1 AzureAP East 2 AzureUS West 1 GCPEM West 2 GCP

Update timeline

  1. investigating Jul 09, 2026, 10:30 PM UTC

    Degraded Performance (Sev-2) Services: Cloud Data Integration.

  2. resolved Jul 09, 2026, 10:58 PM UTC

    Closed

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