Informatica incident

ActivityLog API Calls with Trailing Slash Returning HTTP 500 Error

Resolved after 6 hours 42 minutes, affecting US West 3 and US East 4 and 1 more, on July 17, 2026.

investigating Jul 17, 2026, 07:00 PM UTC

Degraded Performance (Sev-1) Services: Cloud Data Integration.

Started
Jul 17, 2026, 07:00 PM UTC
Resolved
Jul 18, 2026, 01:42 AM UTC
Duration
6h 42m
Detected by Pingoru
Jul 17, 2026, 07:00 PM UTC

Affected components

US West 3US East 4EM West 1AP NorthEast 2US West 3 AzureCanada Central 1 AzureEM Central 1 AzureAustralia Azure

Update timeline

  1. investigating Jul 17, 2026, 07:00 PM UTC

    Degraded Performance (Sev-1) Services: Cloud Data Integration.

  2. resolved Jul 18, 2026, 01:42 AM UTC

    Closed

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