Informatica incident

Job disruption across all PODs, users may see job failures

Resolved after 3 hours 43 minutes, affecting Pre-Release and NA West 1 and 1 more, on September 11, 2026.

investigating Sep 11, 2026, 05:04 AM UTC

Service Disruption (Sev-2) Services: Advanced Data Integration, CLAIRE GPT, Cloud Data Governance and Catalog, Cloud Data Marketplace, MDM & 360 Applications.

Started
Sep 11, 2026, 05:04 AM UTC
Resolved
Sep 11, 2026, 08:47 AM UTC
Duration
3h 43m
Detected by Pingoru
Sep 11, 2026, 05:04 AM UTC

Affected components

Pre-ReleaseNA West 1NA East 2US West 3US East 4US West 5US East 6Pre-release (EMEA)EM West 1UK

Update timeline

  1. investigating Sep 11, 2026, 05:04 AM UTC

    Service Disruption (Sev-2) Services: Advanced Data Integration, CLAIRE GPT, Cloud Data Governance and Catalog, Cloud Data Marketplace, MDM & 360 Applications.

  2. resolved Sep 11, 2026, 08:47 AM UTC

    Closed

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