Informatica incident

Intermittent issues accessing IDMC portal

Resolved after 2 hours 59 minutes, affecting EM SouthEast 1 Azure, on October 6, 2026.

investigating Oct 06, 2026, 12:00 PM UTC

Degraded Performance (Sev-1) Services: API Center Service, Advanced Data Integration, Advanced Serverless, B2B Gateway, CLAIRE GPT, Cloud Application Integration, Cloud Data Access Management, Cloud Data Governance and Catalog, Cloud Data Ingestion and Replication, Cloud Data Integration, Cloud Data Integration for PowerCenter, Cloud Data Marketplace, Cloud Data Profiling, Cloud Data Quality, Cloud Data Validation, Cloud Hosted Agent, Data as a Service, IDMC Platform, Integration Hub, MDM & 360 Applications, Operational Insights, PC2CDI Modernization.

Started: Oct 06, 2026, 12:00 PM UTC
Resolved: Oct 06, 2026, 02:59 PM UTC
Duration: 2h 59m
Detected by Pingoru: Oct 06, 2026, 12:00 PM UTC

Affected components

EM SouthEast 1 Azure

Update timeline

investigating Oct 06, 2026, 12:00 PM UTC

Degraded Performance (Sev-1) Services: API Center Service, Advanced Data Integration, Advanced Serverless, B2B Gateway, CLAIRE GPT, Cloud Application Integration, Cloud Data Access Management, Cloud Data Governance and Catalog, Cloud Data Ingestion and Replication, Cloud Data Integration, Cloud Data Integration for PowerCenter, Cloud Data Marketplace, Cloud Data Profiling, Cloud Data Quality, Cloud Data Validation, Cloud Hosted Agent, Data as a Service, IDMC Platform, Integration Hub, MDM & 360 Applications, Operational Insights, PC2CDI Modernization.
resolved Oct 06, 2026, 02:59 PM UTC

Closed

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