InfluxData incident

504 gateway errors in us-east-1

Critical Resolved View vendor source →

InfluxData experienced a critical incident on October 28, 2025 affecting API Queries, lasting 6h 16m. The incident has been resolved; the full update timeline is below.

Started
Oct 28, 2025, 09:49 AM UTC
Resolved
Oct 28, 2025, 04:06 PM UTC
Duration
6h 16m
Detected by Pingoru
Oct 28, 2025, 09:49 AM UTC

Affected components

API Queries

Update timeline

  1. investigating Oct 28, 2025, 09:49 AM UTC

    We are seeing degraded performance in the us-east-1 region for queries. The team in continuing to investigate and will keep you updated

  2. investigating Oct 28, 2025, 10:05 AM UTC

    We are continuing to investigate this issue.

  3. investigating Oct 28, 2025, 10:46 AM UTC

    We are continuing to investigate this issue.

  4. monitoring Oct 28, 2025, 01:04 PM UTC

    A fix has been applied and error rates are on decline. We will continue to monitor the issue.

  5. monitoring Oct 28, 2025, 02:37 PM UTC

    Services continue to be healthy. We are continuing to monitor for any further issues.

  6. resolved Oct 28, 2025, 04:06 PM UTC

    This incident has been resolved.