InfluxData incident

Degraded Query Performance and High Error Rates – AWS EU-Central Serverless

Critical Resolved View vendor source →

InfluxData experienced a critical incident on October 28, 2025 affecting API Writes and API Queries, lasting 6h 42m. The incident has been resolved; the full update timeline is below.

Started
Oct 28, 2025, 09:23 AM UTC
Resolved
Oct 28, 2025, 04:05 PM UTC
Duration
6h 42m
Detected by Pingoru
Oct 28, 2025, 09:23 AM UTC

Affected components

API WritesAPI Queries

Update timeline

  1. investigating Oct 28, 2025, 09:23 AM UTC

    We are still seeing Degraded performance in the region and some queries are failing. We are continuing to investigate and will post further updates.

  2. investigating Oct 28, 2025, 09:27 AM UTC

    We are continuing to investigate this issue.

  3. investigating Oct 28, 2025, 10:03 AM UTC

    We are working on the issue, we can see writes are starting to fail.

  4. investigating Oct 28, 2025, 10:44 AM UTC

    Writes in this cluster has been restored, we are working on further to restore the read issues.

  5. investigating Oct 28, 2025, 01:05 PM UTC

    A fix has been applied and error rates are on decline. We will continue to monitor the issue.

  6. investigating Oct 28, 2025, 02:41 PM UTC

    Services continue to look healthy. We are continuing to monitor for further issues.

  7. resolved Oct 28, 2025, 04:05 PM UTC

    This incident has been resolved.