Infinity Tech incident

Outage

Resolved after 2 minutes, affecting Internet Provider #2, on April 19, 2023.

postmortem Apr 19, 2023, 06:47 PM UTC

Internet provider technician dispatched onsite and was able to reprovision the CM.

Started
Apr 19, 2023, 05:59 PM UTC
Resolved
Apr 19, 2023, 06:02 PM UTC
Duration
2m
Detected by Pingoru
Apr 19, 2023, 05:59 PM UTC

Affected components

Internet Provider #2

Update timeline

  1. investigating Apr 19, 2023, 05:59 PM UTC

    We are currently investigating this issue.

  2. investigating Apr 19, 2023, 05:59 PM UTC

    Isolated to a single provider.

  3. investigating Apr 19, 2023, 06:00 PM UTC

    Services restored.

  4. investigating Apr 19, 2023, 06:00 PM UTC

    We are continuing to investigate this issue.

  5. resolved Apr 19, 2023, 06:02 PM UTC

    This incident has been resolved.

  6. postmortem Apr 19, 2023, 06:47 PM UTC

    Internet provider technician dispatched onsite and was able to reprovision the CM.

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