Indiana Department of Education incident
Special Programs - Experiencing Functionality Issues.
Indiana Department of Education experienced a critical incident on November 25, 2025 affecting Indiana Department of Education (IDOE) - Special Programs, lasting 1d 7h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 25, 2025, 01:49 PM UTC
We are aware that users are able to log in but may experience access issues within Special Programs. The team has identified a permissions-related cause and is working to resolve it on priority. We will provide an update as soon as the fix is in place.
- identified Nov 25, 2025, 03:10 PM UTC
We have identified the cause of the reported issue impacting access to Special Programs. Our teams are actively working to restore full access as quickly as possible, starting with Special Education Directors.
- identified Nov 25, 2025, 04:31 PM UTC
We have identified the cause of the reported issue impacting access to Special Programs. Our teams are actively working to restore full access as quickly as possible. All members of the Special Education Directors security group should now have access, and we are working to restore access for the remaining users as soon as possible.
- identified Nov 25, 2025, 09:36 PM UTC
Our teams continue to work to restore access as quickly as possible. Access is being restored district by district on a rolling basis.
- monitoring Nov 26, 2025, 10:43 AM UTC
We have restored permissions for all impacted users to access Special Programs. We will continue to monitor the application to ensure stable performance and to confirm all critical functionality remains fully operational.
- resolved Nov 26, 2025, 09:12 PM UTC
We have successfully restored permissions for all impacted users, ensuring full access to Special Programs and the incident is now resolved.