Incognia incident

Dashboard unavailable for logged-in users

Critical Resolved View vendor source →

Incognia experienced a critical incident on August 12, 2022 affecting Explore and Integrations and 1 more component, lasting 38m. The incident has been resolved; the full update timeline is below.

Started
Aug 12, 2022, 05:32 PM UTC
Resolved
Aug 12, 2022, 06:10 PM UTC
Duration
38m
Detected by Pingoru
Aug 12, 2022, 05:32 PM UTC

Affected components

ExploreIntegrationsAccount and OrganizationAPI Reference

Update timeline

  1. investigating Aug 12, 2022, 06:27 PM UTC

    Logged-in users are facing a blank page when try to access the Dashboard.

  2. investigating Aug 12, 2022, 06:27 PM UTC

    We are continuing to investigate this issue.

  3. resolved Aug 12, 2022, 06:30 PM UTC

    The root cause was identified and related to a specific deployment.