Incognia incident

Elevated API 4xx responses

Major Resolved View vendor source →

Incognia experienced a major incident on September 2, 2022 affecting Global API, lasting 6h 5m. The incident has been resolved; the full update timeline is below.

Started
Sep 02, 2022, 02:36 PM UTC
Resolved
Sep 02, 2022, 08:42 PM UTC
Duration
6h 5m
Detected by Pingoru
Sep 02, 2022, 02:36 PM UTC

Affected components

Global API

Update timeline

  1. investigating Sep 02, 2022, 03:18 PM UTC

    We're experiencing an elevated level of API 4xx responses and are currently looking into the issue.

  2. identified Sep 02, 2022, 03:19 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 02, 2022, 03:20 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 02, 2022, 08:42 PM UTC

    This incident has been resolved.