Incognia incident

Increased response time and unknown-risk assessments

Major Resolved View vendor source →

Incognia experienced a major incident on December 13, 2022, lasting —. The incident has been resolved; the full update timeline is below.

Started
Dec 13, 2022, 02:54 PM UTC
Resolved
Dec 11, 2022, 01:00 AM UTC
Duration
—
Detected by Pingoru
Dec 13, 2022, 02:54 PM UTC

Update timeline

  1. resolved Dec 13, 2022, 02:54 PM UTC

    One internal component failed, leading to an increase in the API's response time and an increase in the unknown-risk responses during this period. The affected endpoints are: - /v1/user/:id/status - /v1/user/:id/trusted-location - /v2/onboarding/signups - /v2/onboarding/signups/:id - /v2/authentication/transaction