Incognia incident

API latency is degraded

Minor Resolved View vendor source →

Incognia experienced a minor incident on July 6, 2023 affecting Global API, lasting 2h 45m. The incident has been resolved; the full update timeline is below.

Started
Jul 06, 2023, 03:41 PM UTC
Resolved
Jul 06, 2023, 06:26 PM UTC
Duration
2h 45m
Detected by Pingoru
Jul 06, 2023, 03:41 PM UTC

Affected components

Global API

Update timeline

  1. investigating Jul 06, 2023, 03:41 PM UTC

    We are currently investigating this issue.

  2. monitoring Jul 06, 2023, 04:40 PM UTC

    The API is now fully operational and the latency is normalized. We are monitoring the application.

  3. monitoring Jul 06, 2023, 04:40 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jul 06, 2023, 06:26 PM UTC

    The API is fully operational without latency issues.