Incognia experienced a minor incident on October 17, 2024 affecting Global API, lasting 4h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Global API
Update timeline
- identified Oct 17, 2024, 03:56 AM UTC
Some API requests to the Transaction API are experiencing higher-than-usual latency.
- monitoring Oct 17, 2024, 04:38 AM UTC
The issue causing higher-than-usual latency for some Transaction API requests has been resolved. We are currently monitoring the system to ensure stability.
- resolved Oct 17, 2024, 06:34 AM UTC
This incident has been resolved.