Incognia incident

Risk Assessment API is degraded

Notice Resolved View vendor source →

Incognia experienced a notice incident on February 12, 2025, lasting 2h 24m. The incident has been resolved; the full update timeline is below.

Started
Feb 12, 2025, 09:24 PM UTC
Resolved
Feb 12, 2025, 11:48 PM UTC
Duration
2h 24m
Detected by Pingoru
Feb 12, 2025, 09:24 PM UTC

Update timeline

  1. identified Feb 12, 2025, 09:24 PM UTC

    Risk Assessment API is returning empty device IDs for a subset of requests for web devices since 6:00PM GMT. The issue has been identified and a fix is being implemented

  2. resolved Feb 12, 2025, 11:48 PM UTC

    This incident has been resolved.