Increased error rates from Microsoft Teams

Update timeline

1. identified Mar 24, 2026, 04:30 PM UTC

   Status: Identified We have identified increased error rates coming from Microsoft Teams. We are currently investigating how this is impacting our platform and we will update with more information shortly as we learn more. Affected components Microsoft Teams app (Degraded performance)

2. monitoring Mar 24, 2026, 05:27 PM UTC

   Status: Monitoring We have identified increased error rates coming from Microsoft Teams that are causing delays in sending messages to Teams channels and DMs. We'll continue to monitor the situation and we will update with more information shortly as we learn more. We will provide the next update by 1830 UTC. Affected components Microsoft Teams app (Degraded performance)

3. monitoring Mar 24, 2026, 06:33 PM UTC

   Status: Monitoring We are continuing to see an increase in error rates from Microsoft Teams, causing a delay in sending some messages to Teams channels and DMs. We are monitoring the situation and will provide an update by 1930 UTC. Affected components Microsoft Teams app (Degraded performance)

4. monitoring Mar 24, 2026, 07:30 PM UTC

   Status: Monitoring We have seen an improvement in error rates and latency for requests to Microsoft Teams, and we expect the performance of sending messages to Teams channels and DMs to have returned to normal. We are continuing to monitor to ensure performance remains as expected, and we will provide a further update by 2100 UTC. Affected components Microsoft Teams app (Degraded performance)

5. resolved Mar 24, 2026, 08:52 PM UTC

   Status: Resolved We are no longer seeing elevated latency and error rates from Microsoft Teams. Affected components Microsoft Teams app (Operational)