incident.io incident

Issue with Slack integration

Resolved after 7 hours 47 minutes, affecting Slack app, on May 27, 2026.

resolved May 28, 2026, 06:29 AM UTC

Slack have confirmed their services have largely returned to operational levels. We've not seen any direct impact on our Slack app since ~23:20 UTC yesterday. We're resolving this on our side, and you can follow any further updates on Slack’s status page here: https://slack-status.com/2026-05/46d9d5d41fbedd9f.

Started
May 27, 2026, 10:42 PM UTC
Resolved
May 28, 2026, 06:29 AM UTC
Duration
7h 47m
Detected by Pingoru
May 27, 2026, 10:42 PM UTC

Affected components

Slack app

Update timeline

  1. identified May 27, 2026, 10:42 PM UTC

    We have identified increased error rates with our Slack integration. We are currently investigating how this is impacting our platform - this seems to be an issue on the Slack side, particularly around channel creation and message delivery.

  2. identified May 27, 2026, 11:02 PM UTC

    Slack have acknowledged the incident on their side. You can follow their status page here: https://slack-status.com/2026-05/46d9d5d41fbedd9f.

  3. monitoring May 27, 2026, 11:21 PM UTC

    Error rates and latency on Slack operations have returned to normal, and the integration has recovered. You can follow updates on Slack's status page here: https://slack-status.com/2026-05/46d9d5d41fbedd9f.

  4. monitoring May 28, 2026, 12:19 AM UTC

    We are continuing to monitor Slack as it continues to recover, and are no longer seeing any direct impact on our Slack app You can follow updates on Slack's status page here "here": https://slack-status.com/2026-05/46d9d5d41fbedd9f.

  5. monitoring May 28, 2026, 02:31 AM UTC

    We are continuing to monitor Slack as it recovers. We are not seeing any direct impact on our Slack app. You can follow updates on Slack’s status page here "here": https://slack-status.com/2026-05/46d9d5d41fbedd9f.

  6. resolved May 28, 2026, 06:29 AM UTC

    Slack have confirmed their services have largely returned to operational levels. We've not seen any direct impact on our Slack app since ~23:20 UTC yesterday. We're resolving this on our side, and you can follow any further updates on Slack’s status page here: https://slack-status.com/2026-05/46d9d5d41fbedd9f.

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