Incapsula incident

[INC-1015] Santiago, Chile (STC) Data Center Issue

Major Resolved View vendor source →

Incapsula experienced a major incident on April 21, 2026 affecting Santiago, Chile (STC), lasting 47m. The incident has been resolved; the full update timeline is below.

Started
Apr 21, 2026, 11:21 PM UTC
Resolved
Apr 22, 2026, 12:08 AM UTC
Duration
47m
Detected by Pingoru
Apr 21, 2026, 11:21 PM UTC

Affected components

Santiago, Chile (STC)

Update timeline

  1. investigating Apr 21, 2026, 11:21 PM UTC

    Technical teams are investigating a potential issue in the Santiago, Chile (STC) Data Center . Further updates to follow. The next Status Update on this Incident will be provided no later than 23:50 UTC.

  2. monitoring Apr 21, 2026, 11:34 PM UTC

    A fix has been successfully implemented, and the issue has been remediated. All services are now operating as expected. We are continuing to closely monitor the environment to ensure stability and prevent any recurrence.

  3. resolved Apr 22, 2026, 12:08 AM UTC

    The incident has been resolved, and all services have been restored to normal operation.