Incapsula incident

INC-1163 SIEM log investigation

Notice Resolved View vendor source →

Incapsula experienced a notice incident on October 15, 2026, lasting 1h 15m. The incident has been resolved; the full update timeline is below.

Started
Oct 15, 2026, 09:49 PM UTC
Resolved
Oct 15, 2026, 11:05 PM UTC
Duration
1h 15m
Detected by Pingoru
Oct 15, 2026, 09:49 PM UTC

Update timeline

  1. investigating Oct 15, 2026, 09:49 PM UTC

    We are currently investigating an issue with SIEM log data that may affect the accuracy of information reported for some customers. Our team is working to assess the impact and identify the appropriate corrective actions. The next update will be provided by 22:30 UTC.

  2. identified Oct 15, 2026, 10:36 PM UTC

    We have identified the source of the SIEM log data issue affecting the accuracy of information reported for some customers. Our teams are actively working to implement mitigation measures and restore normal service. The next update will be provided by 23:00 UTC.

  3. resolved Oct 15, 2026, 11:05 PM UTC

    Mitigation measures have been implemented to address the SIEM log data issue. Our teams have confirmed the environment accuracy.