implio incident

Delayed processing of incoming items submitted via asynchronous moderation endpoint

Resolved after 4 hours 59 minutes, affecting implio core, on August 18, 2023.

monitoring Aug 18, 2023, 11:08 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Aug 18, 2023, 08:18 PM UTC
Resolved
Aug 19, 2023, 01:18 AM UTC
Duration
4h 59m
Detected by Pingoru
Aug 18, 2023, 08:18 PM UTC

Affected components

implio core

Update timeline

  1. identified Aug 18, 2023, 08:18 PM UTC

    The Implio platform is currently experiencing issues in one of its internal services, with the following consequences: - Asynchronous moderation endpoint: delayed processing of incoming items since 2023/08/18 at 19:26 CET. - (Synchronous moderation endpoint: unaffected) The cause for this issue has been identified and a fix is being implemented.

  2. identified Aug 18, 2023, 08:19 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Aug 18, 2023, 11:08 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 19, 2023, 01:18 AM UTC

    This incident has been resolved.

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