Resolved on February 25, 2025, affecting implio core and implio api.
On February 25th, between 3:00 PM and 3:15 PM (CEST), Implio experienced an issue with its machine learning inference server, affecting clients using custom models. This resulted in the following impacts: Asynchronous moderation endpoint: Delayed item processing. Synchronous moderation endpoint: HTTP 500 errors returned. The root cause of this issue has been identified, and a fix has been successfully implemented. The incident is now fully resolved. We sincerely apologize for any inconvenience this may have caused and appreciate your understanding and patience. Thank you for your continued trust in our services.
Affected components
Update timeline
- resolved Feb 25, 2025, 02:33 PM UTC
On February 25th, between 3:00 PM and 3:15 PM (CEST), Implio experienced an issue with its machine learning inference server, affecting clients using custom models. This resulted in the following impacts: Asynchronous moderation endpoint: Delayed item processing. Synchronous moderation endpoint: HTTP 500 errors returned. The root cause of this issue has been identified, and a fix has been successfully implemented. The incident is now fully resolved. We sincerely apologize for any inconvenience this may have caused and appreciate your understanding and patience. Thank you for your continued trust in our services.
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