Imperva Outage History

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Imperva had 80 outages in the last 2 years totaling 897h 31m of downtime — averaging 3.3 incidents per month.

There were 80 Imperva outages since September 17, 2025 totaling 897h 31m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.imperva.com

Minor November 11, 2025

[INC-932] Imperva Management Portal Configuration Changes Issue

Detected by Pingoru
Nov 11, 2025, 07:50 PM UTC
Resolved
Nov 12, 2025, 12:24 AM UTC
Duration
4h 34m
Timeline · 3 updates
  1. investigating Nov 11, 2025, 07:50 PM UTC

    We have discovered a potential service degradation, affecting Imperva Management Portal. Recent configuration changes are not being propagated at this time. Customer sites are still fully protected at this time. Technical teams are investigating. Further updates to follow. The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service. In the event of a service disruption, the update will include potential impacts to any affected region.

  2. monitoring Nov 11, 2025, 08:40 PM UTC

    Technical teams have performed remedial actions and propagation of configuration changes in the Imperva Management Portal are returning to normal service levels. Technical teams will continue monitoring the system as it may take additional time for the backlog to clear. Further updates to follow. The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service. In the event of a service disruption, the update will include potential impacts to any affected region.

  3. resolved Nov 12, 2025, 12:24 AM UTC

    The incident has been resolved and normal service levels have been restored for propagation of changes in the Imperva Management Portal. The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service. In the event of a service disruption, the update will include potential impacts to any affected region.

Read the full incident report →

Minor October 30, 2025

[INC-930] SIEM Log Issue Detected in APAC region

Detected by Pingoru
Oct 30, 2025, 10:24 AM UTC
Resolved
Oct 30, 2025, 01:07 PM UTC
Duration
2h 42m
Timeline · 4 updates
  1. investigating Oct 30, 2025, 10:24 AM UTC

    We have discovered a potential issue affecting SIEM (Security Information and Event Management) Logs. Technical teams are investigating. Further updates to follow. The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service. In the event of a service disruption, the update will include potential impacts to any affected region.

  2. identified Oct 30, 2025, 11:22 AM UTC

    We have identified the source of the issue affecting SIEM Logs which may result in a log access disruption for some customers . Technical teams are planning remedial action. Further updates to follow. The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service. In the event of a service disruption, the update will include potential impacts to any affected region.

  3. monitoring Oct 30, 2025, 11:53 AM UTC

    Technical teams have performed remedial actions and SIEM logs are returning to normal operations. The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service. In the event of a service disruption, the update will include potential impacts to any affected region.

  4. resolved Oct 30, 2025, 01:07 PM UTC

    This issue has been resolved. The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service. In the event of a service disruption, the update will include potential impacts to any affected region.

Read the full incident report →

Minor October 26, 2025

[INC 926] Imperva Management Portal DNS Protection Dashboard Issue in APAC region

Detected by Pingoru
Oct 26, 2025, 12:45 PM UTC
Resolved
Oct 26, 2025, 02:33 PM UTC
Duration
1h 48m
Timeline · 4 updates
  1. investigating Oct 26, 2025, 12:45 PM UTC

    We have discovered a potential service degradation, affecting the Imperva Protection dashboard. The DNS Protection Management dashboard are not responding.. Customer domains are still fully protected and DNS Resolution is unaffected at this time. Technical teams are investigating. Further updates to follow. The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service. In the event of a service disruption, the update will include potential impacts to any affected region.

  2. monitoring Oct 26, 2025, 01:09 PM UTC

    Technical teams have performed remedial actions and the DNS Protection Dashboard has been restored. Further updates to follow. The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service. In the event of a service disruption, the update will include potential impacts to any affected region.

  3. investigating Oct 26, 2025, 02:31 PM UTC

    The incident has been resolved and normal service levels have been restored for the Imperva DNS Protection dashboard. The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service. In the event of a service disruption, the update will include potential impacts to any affected region.

  4. resolved Oct 26, 2025, 02:33 PM UTC

    The incident has been resolved and normal service levels have been restored for the Imperva DNS Protection dashboard. The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service. In the event of a service disruption, the update will include potential impacts to any affected region.

Read the full incident report →