Imperva incident
[INC-979] Vancouver, Canada (VAN) Data Center Issue
Imperva experienced a minor incident on February 20, 2026 affecting Vancouver, Canada (VAN), lasting 20m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 20, 2026, 07:55 AM UTC
Technical teams are investigating a potential issue in the Vancouver, Canada (VAN) data center. Further updates to follow. The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service. In the event of a service disruption, the update will include potential impacts to any affected region.
- identified Feb 20, 2026, 08:06 AM UTC
We have identified the source of the issue in the data center. Technical teams are working on a fix. The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service. In the event of a service disruption, the update will include potential impacts to any affected region.
- monitoring Feb 20, 2026, 08:10 AM UTC
A fix has been implemented and we are continuing to monitor in order to ensure that service has returned to normal. The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service. In the event of a service disruption, the update will include potential impacts to any affected region.
- resolved Feb 20, 2026, 08:16 AM UTC
Service in the data center has been restored to normal. The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service. In the event of a service disruption, the update will include potential impacts to any affected region.