Immuta incident

Immuta SaaS Service - Impacting Event Notification

Resolved after 1 hour 2 minutes, affecting APAC Request App and EU Request App and 1 more, on November 3, 2026.

monitoring Nov 03, 2026, 10:32 PM UTC

This notice is to inform you that the issue impacting the Immuta Request App has been resolved. We will continue to monitor the situation closely to ensure that the issue has been fully resolved. We will also conduct a root cause analysis of the incident to determine what caused it and how we can prevent similar incidents from happening in the future. We will post updates on this incident notice as we learn more. If you continue to be impacted, please contact our Immuta Customer Support team by opening a ticket at https://support.immuta.com or in the event of an emergency, sending an email to [email protected]. Thank you for your continued support of Immuta, and we apologize for any inconvenience this incident may have caused.

Started
Nov 03, 2026, 10:28 PM UTC
Resolved
Nov 03, 2026, 11:30 PM UTC
Duration
1h 2m
Detected by Pingoru
Nov 03, 2026, 10:28 PM UTC

Affected components

APAC Request AppEU Request AppAmericas Request App

Update timeline

  1. investigating Nov 03, 2026, 10:28 PM UTC

    We want to inform you that the Immuta Request App is currently experiencing a partial outage due to a performance-impacting event. While some users may not be impacted, others may experience degraded performance or intermittent connectivity issues. Our team is actively working to resolve the issue and restore service to a fully operational state. We apologize for any inconvenience this may cause and appreciate your patience during this time. If you have any questions regarding this issue, please contact our Immuta Customer Support team by opening a ticket at https://support.immuta.com or in the event of an emergency, sending an email to [email protected].

  2. monitoring Nov 03, 2026, 10:32 PM UTC

    This notice is to inform you that the issue impacting the Immuta Request App has been resolved. We will continue to monitor the situation closely to ensure that the issue has been fully resolved. We will also conduct a root cause analysis of the incident to determine what caused it and how we can prevent similar incidents from happening in the future. We will post updates on this incident notice as we learn more. If you continue to be impacted, please contact our Immuta Customer Support team by opening a ticket at https://support.immuta.com or in the event of an emergency, sending an email to [email protected]. Thank you for your continued support of Immuta, and we apologize for any inconvenience this incident may have caused.

  3. resolved Nov 03, 2026, 11:30 PM UTC

    This incident has been resolved.

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