Illustrative Mathematics incident

User Login and Registration Outage for AccessIM and Kendall Hunt

Major Resolved View vendor source →

Illustrative Mathematics experienced a major incident on June 23, 2026 affecting KH instance (uptime monitoring) and FusionAuth and 1 more component, lasting 30m. The incident has been resolved; the full update timeline is below.

Started
Jun 23, 2026, 11:45 AM UTC
Resolved
Jun 23, 2026, 12:15 PM UTC
Duration
30m
Detected by Pingoru
Jun 23, 2026, 11:45 AM UTC

Affected components

KH instance (uptime monitoring)FusionAuthAccessIMIM360 site

Update timeline

  1. investigating Jun 23, 2026, 11:45 AM UTC

    We are currently investigating this issue. We suspect it may be related to an outage for our login service provider, which means the resolution may not be in our direct control. We'll keep this incident updated with any progress or status changes.

  2. investigating Jun 23, 2026, 11:46 AM UTC

    We are continuing to investigate this issue.

  3. resolved Jun 23, 2026, 12:15 PM UTC

    This incident has been resolved. We will continue monitoring the status of our external provider and communicate further if necessary.