Illustrative Mathematics incident

Users unable to register for accounts on the KH instance

Resolved after 3 hours 31 minutes, affecting Kendall Hunt, on December 7, 2021.

identified Dec 07, 2021, 09:16 PM UTC

Due to an issue with one of our hosting providers, AWS (https://status.aws.amazon.com/), users may not be able to register for new accounts on the Kendall Hunt instance. Once AWS resolves their issues, the site should return to normal functionality.

Started
Dec 07, 2021, 09:16 PM UTC
Resolved
Dec 08, 2021, 12:48 AM UTC
Duration
3h 31m
Detected by Pingoru
Dec 07, 2021, 09:16 PM UTC

Affected components

Kendall Hunt

Update timeline

  1. identified Dec 07, 2021, 09:16 PM UTC

    Due to an issue with one of our hosting providers, AWS (https://status.aws.amazon.com/), users may not be able to register for new accounts on the Kendall Hunt instance. Once AWS resolves their issues, the site should return to normal functionality.

  2. resolved Dec 08, 2021, 12:48 AM UTC

    The incident with AWS appears to be resolved, and new users can now register.

Your product runs on more than Illustrative Mathematics

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →