Idura Verify incident

Increased error rate for NO BankID Signing

Critical Resolved View vendor source →

Idura Verify experienced a critical incident on May 21, 2026 affecting BankID Signing (Norway), lasting 53m. The incident has been resolved; the full update timeline is below.

Started
May 21, 2026, 09:14 AM UTC
Resolved
May 21, 2026, 10:08 AM UTC
Duration
53m
Detected by Pingoru
May 21, 2026, 09:14 AM UTC

Affected components

BankID Signing (Norway)

Update timeline

  1. investigating May 21, 2026, 09:12 AM UTC

    We are seeing an increased error rate from the CSC Signing API offered by BankID / Stø. Currently around 10% of requests are failing, we are investigating and monitoring.

  2. investigating May 21, 2026, 09:14 AM UTC

    Norwegian BankID signing is down, all requests to the CSC Signing API from BankID / Stø are failing.

  3. investigating May 21, 2026, 09:30 AM UTC

    Signing with Norwegian BankID is still down, all requests to BankID Signing are failing. The BankID team has acknowledged and they are working on the issue.

  4. investigating May 21, 2026, 09:51 AM UTC

    Status update from BankID / Stø: "The issue has been identified and a fix is being implemented"

  5. monitoring May 21, 2026, 10:00 AM UTC

    Error rate for BankID Signing has decreased in our own monitoring - We are waiting a formal update from the BankID taem.

  6. resolved May 21, 2026, 10:08 AM UTC

    BankID reports that a fix has been implemented.