Idura Verify experienced a critical incident on November 6, 2023 affecting MitID (Denmark), lasting 1h 18m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 06, 2023, 02:34 PM UTC
Danish MitID appears to be down. The MitID client is not loading at the moment. The problem first appeared at least ten minutes ago and has just been acknowledged by Nets, the provider of MitID, at 15:29 CET.
- monitoring Nov 06, 2023, 02:53 PM UTC
MitID appears to be up again. This has not yet been confirmed by Nets, so no guarantees. We are monitoring the situation and will keep you updated.
- resolved Nov 06, 2023, 03:52 PM UTC
The provider of MitID, Nets, has reported the incident has been resolved. According to Nets, the problems occurred between 15:02 and 15:58 CET. Unless we receive a post-mortem from Nets, this will be the last you hear about this incident.