Idura Verify experienced a minor incident on February 22, 2024 affecting Idura Signatures, lasting 10h 29m. The incident has been resolved; the full update timeline is below.
Affected components
Idura Signatures
Update timeline
- identified Feb 22, 2024, 07:55 PM UTC
We are seeing intermittent issues with the HSMs used for document encryption in our signature service.
- monitoring Feb 22, 2024, 08:38 PM UTC
The service has been restored to its fully operational state. We will monitor closely to ensure that everything is running smoothly.
- resolved Feb 23, 2024, 06:24 AM UTC
The issue has not reappeared overnight.