Idura Verify experienced a critical incident on February 29, 2024 affecting MitID (Denmark) and MitID Business (Erhverv), lasting 7h 12m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Feb 29, 2024, 12:13 PM UTC
Danish MitID is down. So far we have no further details from the provider, Nets. We will update when we know more and no later than at 14:30 CET.
- identified Feb 29, 2024, 01:08 PM UTC
Performance has improved and we are lowering the severity to degraded performance. No news from the provider of MitID, Nets.
- identified Feb 29, 2024, 02:22 PM UTC
MitID is completely down. Techniaclly, Criipto is being denied access to the MitID infrastructure We will provide an update at 16:30 or whenever we have news.
- monitoring Feb 29, 2024, 02:52 PM UTC
Danish MitID through Criipto is back up, as Nets finally removed the blockage of our IP addresses in their firewall.
- resolved Feb 29, 2024, 07:25 PM UTC
MitID has been fully operational for the last four hours, so we assume the DDoS attack to be over or at least sufficiently mitigated. We will update with a post-mortem should we learn more from Nets, the provider of MitID.