Idura Verify incident

Danish MitID down

Critical Resolved View vendor source →

Idura Verify experienced a critical incident on April 28, 2024 affecting MitID (Denmark) and MitID Business (Erhverv), lasting 2h 41m. The incident has been resolved; the full update timeline is below.

Started
Apr 28, 2024, 11:28 AM UTC
Resolved
Apr 28, 2024, 02:10 PM UTC
Duration
2h 41m
Detected by Pingoru
Apr 28, 2024, 11:28 AM UTC

Affected components

MitID (Denmark)MitID Business (Erhverv)

Update timeline

  1. investigating Apr 28, 2024, 11:28 AM UTC

    The provider of Danish MitID reports that they have an unidentified issue

  2. monitoring Apr 28, 2024, 01:37 PM UTC

    Nets, the provider of MitID is still working on the issue. Still, it seems it does work most of the time

  3. monitoring Apr 28, 2024, 02:01 PM UTC

    Latest message from Nets: The MitID Production infrastructure has stabilized. We are carefully monitoring the situation.

  4. resolved Apr 28, 2024, 02:10 PM UTC

    The incident has been resolved. If we get more information from Nets, we will put it in a post mortem.