Idura Verify experienced a minor incident on October 7, 2024 affecting MitID (Denmark), lasting 1h 57m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Oct 07, 2024, 07:39 AM UTC
We have received the following from NETS, the maintainers of the MitID Core system: ------------ The MitID Production infrastructure is experiencing instability We are working on solving the problem. Incident: INC0673763 Start: 07.10.2024 08:30 CEST Impact: Web sites and API services might experience instability, and users unable to login with MitID. FURTHER INFORMATION When new information is available. ------------
- identified Oct 07, 2024, 07:53 AM UTC
We have received the following update from NETS: ---------- The MitID Production infrastructure is still experiencing instability. All technical teams are gathered investigating to identify and correct the issue. Incident: INC0673763 Start: 07.10.2024 Impact: Web sites and API services might experience instability. End user login via MitID not possible. FURTHER INFORMATION When new information is available. ----------
- resolved Oct 07, 2024, 09:36 AM UTC
We have received the following update from NETS: The incident has been resolved. Incident: INC0673763. Start: 07.10.2024 08:30 CEST. Stop: 07.10.2024 10:10 CEST.