Idura Verify incident

Increased error rate

Minor Resolved View vendor source →

Idura Verify experienced a minor incident on December 25, 2024 affecting Idura Verify Authentication Core, lasting 17m. The incident has been resolved; the full update timeline is below.

Started
Dec 25, 2024, 08:43 AM UTC
Resolved
Dec 25, 2024, 09:01 AM UTC
Duration
17m
Detected by Pingoru
Dec 25, 2024, 08:43 AM UTC

Affected components

Idura Verify Authentication Core

Update timeline

  1. investigating Dec 25, 2024, 08:43 AM UTC

    We are seeing an increasing rates due to a cloud storage service being unavailable. We are investigating and monitoring.

  2. resolved Dec 25, 2024, 09:01 AM UTC

    Underlying storage service had a spike of errors that resolved quickly after. Service is fully operational.