Idura Verify incident

Signatures API down

Resolved after 3 hours 27 minutes, affecting Idura Signatures, on September 8, 2025.

resolved Sep 08, 2025, 01:18 PM UTC

Root cause has been identified and a mitigation has been applied for future similar issues.

Started
Sep 08, 2025, 09:50 AM UTC
Resolved
Sep 08, 2025, 01:18 PM UTC
Duration
3h 27m
Detected by Pingoru
Sep 08, 2025, 09:50 AM UTC

Affected components

Idura Signatures

Update timeline

  1. investigating Sep 08, 2025, 09:50 AM UTC

    We are currently investigating an issue with SSL communication between Signatures and Verify

  2. monitoring Sep 08, 2025, 10:04 AM UTC

    The issue has been resolved. We are still investigating the root cause.

  3. resolved Sep 08, 2025, 01:18 PM UTC

    Root cause has been identified and a mitigation has been applied for future similar issues.

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