IDNow incident

Degraded Performance

Minor Resolved View vendor source →

IDNow experienced a minor incident on June 22, 2025 affecting VideoIdent and eID and 1 more component, lasting 1h 46m. The incident has been resolved; the full update timeline is below.

Started
Jun 22, 2025, 11:01 PM UTC
Resolved
Jun 23, 2025, 12:47 AM UTC
Duration
1h 46m
Detected by Pingoru
Jun 22, 2025, 11:01 PM UTC

Affected components

VideoIdenteIDAutoIdentAutoIdent QESPOSeSignInstantSigneSign Wallet

Update timeline

  1. investigating Jun 22, 2025, 11:01 PM UTC

    We're experiencing a performance degradation and are currently looking into the problem. We will provide regular updates on the issue.

  2. resolved Jun 23, 2025, 12:47 AM UTC

    This incident has been resolved.