IDNow experienced a minor incident on March 17, 2025 affecting eSign Wallet, lasting 1h 6m. The incident has been resolved; the full update timeline is below.
Affected components
eSign Wallet
Update timeline
- identified Mar 17, 2025, 11:54 AM UTC
We are currently experiencing a service disruption. Our team is working to identify the root cause and implement a solution.
- monitoring Mar 17, 2025, 12:37 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 17, 2025, 01:01 PM UTC
This incident has been resolved.