ID.me incident

Service Degradation

Notice Resolved View vendor source →

ID.me experienced a notice incident on January 24, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 24, 2024, 10:57 PM UTC
Resolved
Jan 24, 2024, 10:39 PM UTC
Duration
Detected by Pingoru
Jan 24, 2024, 10:57 PM UTC

Update timeline

  1. resolved Jan 24, 2024, 10:57 PM UTC

    We detected elevated application errors with one of our upstream vendors from 5:15pm - 5:30 EST. The issue has been resolved and are actively monitoring our services.