ID.me experienced a minor incident on February 22, 2024 affecting Login Services and MFA - Text message or phone call, lasting 12h 16m. The incident has been resolved; the full update timeline is below.
Affected components
Login ServicesMFA - Text message or phone call
Update timeline
- monitoring Feb 22, 2024, 05:35 PM UTC
We're experiencing a delay in US based SMS delivery due to an ongoing incident with US carriers. Status updates will be provided as soon as available.
- resolved Feb 22, 2024, 09:12 PM UTC
US based SMS delivery has returned to normal operating status.