ID.me experienced a minor incident on February 27, 2024 affecting NIST 800-63-3 Policies and NIST 800-63-2 Policies and 1 more component, lasting 30m. The incident has been resolved; the full update timeline is below.
Affected components
NIST 800-63-3 PoliciesNIST 800-63-2 PoliciesKBA-replacement Policies
Update timeline
- investigating Feb 27, 2024, 01:28 PM UTC
ID.me applications are experiencing a degradation due to a downstream technology dependency. We are currently investigating this issue and will provide any further details and updates as soon as available.
- monitoring Feb 27, 2024, 01:42 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 27, 2024, 01:59 PM UTC
This incident has been resolved.