ID.me experienced a minor incident on April 8, 2024 affecting NIST 800-63-3 Policies and NIST 800-63-2 Policies and 1 more component, lasting 3h 32m. The incident has been resolved; the full update timeline is below.
Affected components
NIST 800-63-3 PoliciesNIST 800-63-2 PoliciesKBA-replacement Policies
Update timeline
- identified Apr 08, 2024, 04:14 PM UTC
We have identified a degradation due to a issue with a upstream service provider. They are working on a fix for the issue and we will provide updates as necessary.
- monitoring Apr 08, 2024, 05:06 PM UTC
We identified an issue with an upstream service provider. We have deployed a fix and we are actively monitoring our services.
- resolved Apr 08, 2024, 07:46 PM UTC
This incident has been resolved.