ID.me experienced a notice incident on March 27, 2024, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Mar 27, 2024, 11:03 PM UTC
We detected an application degradation within the ID.me login and verification flows that occurred between 2:37pm EST and 2:41pm EST. We promptly addressed the issue, and our team is currently actively monitoring our services to ensure uninterrupted functionality.