ID.me experienced a notice incident on May 21, 2024, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved May 21, 2024, 01:33 AM UTC
We detected an service interruption across the ID.me Platform that occurred between 9:00 pm EST and 9:04 pm EST. We promptly addressed the issue, and our team is currently actively monitoring our services to ensure uninterrupted functionality.