ID.me incident

Service Provider Degradation

Minor Resolved View vendor source →

ID.me experienced a minor incident on December 6, 2024 affecting NIST 800-63-3 Policies and NIST 800-63-2 Policies, lasting 26m. The incident has been resolved; the full update timeline is below.

Started
Dec 06, 2024, 04:40 PM UTC
Resolved
Dec 06, 2024, 05:07 PM UTC
Duration
26m
Detected by Pingoru
Dec 06, 2024, 04:40 PM UTC

Affected components

NIST 800-63-3 PoliciesNIST 800-63-2 Policies

Update timeline

  1. identified Dec 06, 2024, 04:40 PM UTC

    We have identified a downstream service provider degradation that is impacting our verification flows and is triaging.

  2. resolved Dec 06, 2024, 05:07 PM UTC

    This incident has been resolved.