ID.me incident

Service Provider Degradation

Notice Resolved View vendor source →

ID.me experienced a notice incident on April 16, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 16, 2025, 07:05 PM UTC
Resolved
Apr 16, 2025, 10:00 AM UTC
Duration
Detected by Pingoru
Apr 16, 2025, 07:05 PM UTC

Update timeline

  1. resolved Apr 16, 2025, 07:05 PM UTC

    We detected an degradation with a service provider within the Identity Verification components that occurred between 6:00 AM - 6:50 AM EDT.