Ideogram experienced a critical incident on September 29, 2026 affecting API and Web App, lasting 9m. The incident has been resolved; the full update timeline is below.
Affected components
APIWeb App
Update timeline
- identified Sep 29, 2026, 03:59 PM UTC
We are working on addressing the high latencies and errors on v3.0
- identified Sep 29, 2026, 04:02 PM UTC
We are continuing to work on a fix for this issue.
- resolved Sep 29, 2026, 04:09 PM UTC
The incident has been resolved