Resolved after 6 hours 14 minutes, on November 17, 2022.
This incident has bent resolved. All failed-to-send webhook were sent automatically.
Update timeline
- identified Nov 17, 2022, 10:46 AM UTC
ID verification service callbacks are partially impacted. Some customers reported undeliverability on callbacks. We are working to resolve the issue.
- monitoring Nov 17, 2022, 11:14 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Nov 17, 2022, 04:59 PM UTC
We are continuing to monitor for any further issues.
- resolved Nov 17, 2022, 05:00 PM UTC
This incident has bent resolved. All failed-to-send webhook were sent automatically.
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